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Thursday, January 27, 2011

What is the price range for CRM software?

There are many companies waiting to grab a fair share of the CRM software space. Microsoft, Oracle and SAP are some of the big names that most of us are aware of. In a bid to woo customers, they seem to be offering software applications at great prices. Depending on the kind and size of the company, you may manage to have something installed for as low as USD 5000. However, if you are looking at seasoned players, you may end up shelling amounts as high as USD 500,000.

Apart from this, there are some players who are willing to offer this on a subscription basis, just like how you would rent a library book. You just need to become a member to utilize the services. You do not need to worry too much about maintenance and service related issues. The vendor would be more than glad to take care of these issues on your behalf. Subscriptions as low as USD 130 – USD 150 are possible.

Most vendors focus on making you become first time users. This, they realize, would be possible only if they offer you a significantly low price. Moreover, every company would have different requirements from a CRM tool. While someone would want to manage accounts, someone else might just be interested in customer features. Another company might just place emphasis on the sales process. As a result of increased competition and diverse requirements by different companies, most vendors offer trial packages that may be used for a month or so for as low as USD 35. Once you are satisfied, you may choose to buy the packages.

Lastly, there are companies that use an incremental method of pricing. You may get a basic package for USD 40 or so, some extra applications for an extra 10 dollars or a complete range for USD 70 or so per month per user.

1 comments:

Richard Jones said...

Great post. I have gone through each line of your blog, each line is relevant and is giving useful information. Your blog is really helpful for the new user, as those who are new in market really don't know which to implement for there organisation, as the big mistake they are doing is without research and analyse they are implementing CRM based on price only. Your blog is making them aware about price for choosing best CRM software

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